Requesting an electronic invoice
Official e-invoices for companies, through a support ticket.
Companies that need official electronic invoices can request them from our billing team.
Steps
- Make sure your account has your company name and tax ID. See Updating your account details.
- Open a ticket to the Generate E-Invoice department.
- Include the invoice number(s) and any details your accountant needs.
Our team issues the electronic invoice and replies in the ticket.
Request it soon after paying, so the electronic invoice falls in the same accounting period.