سياسة الاستخدام المقبول

This Acceptable Use Policy (“AUP”) governs the acceptable use of all services, products, infrastructure, networks, servers, hosting services, domains, software, cloud services, applications, and related services provided by INSIDX For Data Exchange LLC (“INSIDX”).

By accessing, purchasing, activating, renewing, managing, supporting, configuring, or using any service provided by INSIDX, the Customer agrees to comply with this AUP in addition to the General Terms & Conditions and any applicable service-specific agreements.

This AUP applies to all Customers, users, resellers, administrators, employees, contractors, agents, and any other parties utilizing the Services.

1. General Acceptable Use

Customers shall use the Services responsibly, lawfully, ethically, and in a manner that does not negatively affect INSIDX, its providers, its infrastructure, its networks, its customers, or third parties.

The Customer shall comply with:

• Applicable laws and regulations;
• Industry standards;
• Provider requirements;
• Security requirements;
• Contractual obligations;
• Third-party rights;
• Applicable INSIDX policies.

The Customer shall not use the Services in any manner that may:

• Violate applicable law;
• Disrupt service availability;
• Damage infrastructure;
• Create security risks;
• Harm third parties;
• Harm network reputation;
• Interfere with the use of services by other customers.

INSIDX reserves the right to determine whether any activity violates this AUP based on technical, legal, operational, security, provider, or business considerations.

2. Prohibited Activities

The following activities are strictly prohibited:

• Phishing;
• Fraud;
• Identity theft;
• Malware distribution;
• Ransomware distribution;
• Virus distribution;
• Spyware distribution;
• Botnet operation;
• Credential harvesting;
• Unauthorized access attempts;
• Brute force attacks;
• Exploitation of vulnerabilities without authorization;
• Network abuse;
• Denial of Service (DoS) attacks;
• Distributed Denial of Service (DDoS) attacks;
• Cryptocurrency mining without written authorization;
• Illegal file distribution;
• Illegal streaming services;
• Copyright infringement;
• Trademark infringement;
• Counterfeit activities;
• Money laundering activities;
• Illegal gambling activities;
• Distribution of unlawful content;
• Distribution of malicious software;
• Activities prohibited by applicable law.

Any attempt to facilitate, assist, promote, conceal, or support prohibited activities shall also constitute a violation of this AUP.

3. Email and Anti-Spam Policy

The Customer shall not use any INSIDX service, server, hosting account, email service, network, application, domain name, IP address, or infrastructure resource for the transmission, distribution, facilitation, promotion, or support of unsolicited email, spam, bulk email, phishing messages, fraudulent communications, or other abusive messaging activities.

The Customer shall comply with all applicable anti-spam laws, privacy laws, data protection regulations, provider requirements, industry standards, and email best practices.

The following activities are strictly prohibited:

• Sending unsolicited commercial email (UCE);
• Sending unsolicited bulk email (UBE);
• Spam campaigns;
• Phishing campaigns;
• Email spoofing;
• Header forgery;
• Fraudulent email communications;
• Distribution of malware through email;
• Distribution of malicious attachments;
• Distribution of deceptive content;
• Operation of open mail relays;
• Use of purchased, rented, scraped, harvested, or unauthorized mailing lists;
• Sending email to recipients who have not provided appropriate consent where required by law;
• Activities that may result in IP blacklisting or reputation damage.

Customers operating mailing lists, newsletters, marketing campaigns, transactional email systems, or automated messaging systems must maintain appropriate records of consent, subscription management procedures, and unsubscribe mechanisms where required by applicable law.

INSIDX reserves the right to implement:

• Email rate limits;
• Sending limits;
• Recipient limits;
• Attachment restrictions;
• Spam filtering;
• Message filtering;
• Reputation controls;
• Anti-abuse controls;
• Other operational or security measures.

For Shared Hosting Services, sending more than one hundred (100) emails per hour from a hosting account is prohibited unless otherwise approved in writing by INSIDX.

INSIDX may suspend, restrict, filter, quarantine, block, investigate, or terminate email-related services where spam, phishing, abuse, fraud, excessive complaints, blacklist events, reputation issues, provider complaints, or other violations are detected or reasonably suspected.

The Customer acknowledges that INSIDX may receive complaints, blacklist notifications, abuse reports, spam reports, reputation alerts, provider notices, and regulatory inquiries relating to email activities.

INSIDX may cooperate with infrastructure providers, data centers, network operators, email service providers, security providers, registrars, governmental authorities, and competent authorities regarding investigations, abuse handling, compliance actions, or enforcement activities.

INSIDX does not guarantee:

• Email delivery;
• Inbox placement;
• Delivery timing;
• Sender reputation;
• IP reputation;
• Recipient acceptance;
• Message retention;
• Availability of third-party email systems.

INSIDX shall not be liable for any blacklist listing, delivery failure, spam classification, filtering action, reputation issue, service restriction, service suspension, financial loss, reputational damage, business interruption, or other consequence arising from email activities, anti-spam enforcement measures, provider actions, third-party filtering systems, or Customer conduct.

Any violation of this Section may result in immediate suspension, restriction, investigation, termination, or other corrective action without prior notice where reasonably necessary to protect INSIDX, its providers, infrastructure, customers, reputation, or legal interests.

4. Network and Security Policy

The Customer shall use all INSIDX services, networks, servers, infrastructure, applications, and related resources in a manner that does not compromise, disrupt, interfere with, damage, abuse, or threaten the security, stability, availability, integrity, or performance of any system, network, service, provider, or third party.

The Customer shall not engage in any activity intended to gain unauthorized access to any system, network, account, service, application, database, device, infrastructure component, or data.

The following activities are strictly prohibited:

• Unauthorized access attempts;
• Brute-force attacks;
• Credential stuffing;
• Password guessing;
• Exploitation of software vulnerabilities;
• Exploitation of security weaknesses;
• Privilege escalation attempts;
• Unauthorized penetration testing;
• Unauthorized vulnerability scanning;
• Unauthorized port scanning;
• Unauthorized network scanning;
• Network probing;
• Circumvention of security controls;
• Interception of communications;
• Traffic manipulation;
• Session hijacking;
• Malware deployment;
• Virus distribution;
• Trojan deployment;
• Spyware deployment;
• Ransomware deployment;
• Rootkit deployment;
• Command-and-control (C2) operations;
• Botnet operations;
• Denial of Service (DoS) attacks;
• Distributed Denial of Service (DDoS) attacks;
• Activities designed to disrupt, degrade, overload, impair, or interfere with systems or networks.

Security testing, penetration testing, vulnerability assessments, stress testing, benchmarking, or similar activities may only be conducted with the prior written authorization of INSIDX and any affected third-party providers where applicable.

The Customer shall immediately take appropriate corrective action upon becoming aware of:

• Security incidents;
• Unauthorized access;
• Compromised accounts;
• Malware infections;
• Data breaches;
• Credential exposure;
• System compromise;
• Other security threats affecting the Services.

The Customer shall cooperate fully with INSIDX regarding:

• Security investigations;
• Abuse investigations;
• Incident response activities;
• Compliance reviews;
• Forensic reviews;
• Corrective actions;
• Security remediation efforts.

INSIDX reserves the right to investigate any activity that may present a security risk or violate this Policy.

Where INSIDX reasonably believes that a security threat, compromise, abuse incident, malware infection, network attack, unauthorized access attempt, or other harmful activity exists, INSIDX may immediately:

• Restrict access;
• Filter traffic;
• Block connections;
• Disable services;
• Suspend accounts;
• Suspend servers;
• Remove content;
• Isolate systems;
• Apply security controls;
• Terminate services;
• Cooperate with providers or authorities.

The Customer acknowledges that infrastructure providers, data centers, cloud providers, network operators, software vendors, governmental authorities, and competent authorities may independently require security-related actions, investigations, restrictions, mitigation measures, suspensions, or service terminations.

INSIDX may comply with such requirements without liability to the Customer.

INSIDX shall not be liable for any interruption, restriction, suspension, mitigation action, traffic filtering, blocked connection, security response measure, investigation, service limitation, data loss, business interruption, reputational damage, or other consequence arising from reasonable actions taken to protect infrastructure, networks, providers, customers, legal compliance, or security.

Any violation of this Section may result in immediate suspension, restriction, termination, investigation, reporting, or other corrective action without prior notice where reasonably necessary to protect INSIDX, its infrastructure, providers, customers, legal obligations, or operational stability.

5. Content and Intellectual Property Policy

The Customer is solely responsible for all content, materials, data, software, applications, websites, communications, databases, media, files, and other information stored, transmitted, processed, distributed, published, displayed, or otherwise made available through the Services.

The Customer represents and warrants that all content and materials used in connection with the Services are lawful and do not violate the rights of any third party.

The following content and activities are strictly prohibited:

• Copyright infringement;
• Trademark infringement;
• Intellectual property infringement;
• Distribution of pirated software;
• Distribution of unauthorized software licenses;
• Distribution of counterfeit products;
• Distribution of stolen content;
• Unauthorized distribution of copyrighted materials;
• Illegal streaming services;
• Unauthorized media distribution;
• Distribution of malware or malicious software;
• Fraudulent content;
• Defamatory content;
• Unlawful content;
• Content prohibited by applicable law;
• Content that violates third-party rights.

The Customer shall obtain and maintain all licenses, permissions, authorizations, approvals, and legal rights necessary for any content, software, media, trademarks, logos, documents, applications, or materials used through the Services.

INSIDX does not routinely monitor, review, verify, approve, endorse, validate, or assume responsibility for Customer content.

INSIDX reserves the right to investigate complaints, notices, claims, reports, legal requests, intellectual property claims, copyright complaints, trademark complaints, abuse reports, or other allegations relating to Customer content.

Where INSIDX receives a complaint, legal request, intellectual property claim, copyright notice, trademark notice, court order, governmental request, provider request, or other notice relating to Customer content, INSIDX may take any action reasonably necessary to comply with applicable legal, contractual, operational, provider, or security requirements.

Such actions may include:

• Requesting additional information;
• Requesting proof of ownership;
• Requesting proof of licensing;
• Restricting access;
• Removing content;
• Disabling content;
• Suspending services;
• Terminating services;
• Cooperating with providers or authorities.

The Customer agrees to cooperate fully with any investigation, verification process, legal request, intellectual property inquiry, abuse investigation, compliance review, or enforcement action relating to Customer content.

The Customer shall indemnify, defend, and hold harmless INSIDX from and against any claims, disputes, investigations, proceedings, liabilities, damages, losses, settlements, penalties, fines, costs, expenses, or legal fees arising from:

• Customer content;
• Copyright claims;
• Trademark claims;
• Intellectual property claims;
• Licensing disputes;
• Media disputes;
• Software disputes;
• Regulatory violations;
• Customer activities.

INSIDX shall not be liable for any removal, restriction, suspension, investigation, enforcement action, content loss, interruption, or other consequence resulting from actions reasonably taken to address intellectual property complaints, legal requests, abuse reports, provider requirements, regulatory obligations, or security concerns.

Nothing in this Policy shall be interpreted as granting INSIDX ownership of Customer content. Ownership of lawful Customer content shall remain with the Customer, subject to applicable laws, third-party rights, licensing requirements, and the terms of applicable agreements.

6. Prohibited Hosting Activities

To protect infrastructure stability, security, provider compliance, legal compliance, and service quality, the following hosting activities are strictly prohibited on any INSIDX service unless expressly authorized in writing by INSIDX.

The Customer shall not host, operate, distribute, facilitate, promote, support, or make available:

• Malware;
• Viruses;
• Trojans;
• Ransomware;
• Spyware;
• Rootkits;
• Malicious scripts;
• Command-and-control (C2) systems;
• Botnet infrastructure;
• Phishing websites;
• Fraudulent websites;
• Fake login pages;
• Credential harvesting systems;
• Identity theft services;
• Financial fraud services;
• Carding services;
• Scam websites;
• Ponzi schemes;
• Pyramid schemes;
• Illegal gambling services;
• Counterfeit product services;
• Illegal marketplaces;
• Darknet-related services;
• Unauthorized hacking services;
• Exploit kits;
• Unauthorized remote access services;
• Unauthorized proxy services;
• Open proxy services;
• Anonymous relay services;
• Open mail relays;
• Spam services;
• Bulk unsolicited messaging services;
• Pirated software repositories;
• Cracked software distribution services;
• License circumvention tools;
• Copyright-infringing services;
• Trademark-infringing services;
• Illegal file-sharing services;
• Unauthorized media distribution services;
• Torrent tracker services primarily intended for unlawful content distribution;
• Services designed to evade legal, regulatory, security, abuse-prevention, or provider controls.

The Customer shall not use the Services to:

• Conceal unlawful activities;
• Facilitate cybercrime;
• Facilitate unauthorized access;
• Facilitate intellectual property infringement;
• Circumvent licensing restrictions;
• Evade abuse enforcement measures;
• Interfere with investigations;
• Misrepresent identity;
• Misrepresent ownership;
• Engage in fraudulent conduct.

INSIDX reserves the right to determine, in its reasonable discretion, whether a hosted activity presents legal, operational, contractual, security, abuse, provider, reputational, or infrastructure risks.

Where prohibited activities are detected or reasonably suspected, INSIDX may immediately:

• Restrict access;
• Disable services;
• Remove content;
• Suspend accounts;
• Suspend servers;
• Restrict network access;
• Preserve logs or evidence where required;
• Report incidents to providers or authorities;
• Terminate services without prior notice.

The Customer acknowledges that infrastructure providers, data centers, cloud providers, network operators, registrars, software vendors, payment processors, governmental authorities, and competent authorities may independently require enforcement actions relating to prohibited activities.

INSIDX may comply with such requirements, notices, requests, directives, policies, orders, or investigations without liability to the Customer.

INSIDX shall not be liable for any service interruption, suspension, termination, content removal, investigation, reporting action, financial loss, reputational damage, business interruption, data loss, or other consequence arising from actions reasonably taken to address prohibited activities, abuse reports, provider requirements, legal obligations, regulatory requirements, or security concerns.

Any violation of this Section may result in immediate suspension, restriction, investigation, termination, reporting, or other corrective action without prior notice.

7. Enforcement and Violations

INSIDX reserves the right to investigate, review, assess, monitor, verify, and take appropriate action regarding any actual, suspected, alleged, reported, or potential violation of this Acceptable Use Policy, the General Terms & Conditions, applicable service agreements, provider requirements, applicable laws, or security obligations.

Where INSIDX reasonably determines that a violation has occurred or may occur, INSIDX may take one or more actions without liability to the Customer, including but not limited to:

• Issuing warnings;
• Requesting corrective actions;
• Requesting additional information;
• Requesting identity verification;
• Requesting ownership verification;
• Requesting content removal;
• Restricting access;
• Restricting functionality;
• Limiting resources;
• Blocking traffic;
• Blocking communications;
• Suspending services;
• Suspending accounts;
• Suspending servers;
• Removing content;
• Disabling applications;
• Disabling websites;
• Terminating services;
• Terminating accounts;
• Reporting activities to providers or authorities;
• Cooperating with investigations;
• Preserving records where legally required.

INSIDX shall determine the appropriate enforcement action based upon factors including:

• Severity of the violation;
• Security risks;
• Legal risks;
• Provider requirements;
• Infrastructure impact;
• Reputational impact;
• Customer cooperation;
• Recurrence of violations;
• Operational considerations.

INSIDX shall not be obligated to provide advance notice before taking enforcement action where immediate action is reasonably necessary to:

• Protect infrastructure;
• Protect networks;
• Protect providers;
• Protect customers;
• Protect legal interests;
• Prevent abuse;
• Prevent security incidents;
• Comply with legal obligations;
• Comply with provider requirements.

The Customer shall cooperate fully with all investigations, reviews, compliance requests, abuse inquiries, security assessments, provider requests, legal requests, corrective action requests, and remediation efforts.

Failure to cooperate with an investigation or compliance request may itself constitute a violation of this Policy.

Repeated violations, material violations, fraudulent activities, security-related violations, abuse-related violations, or unlawful activities may result in immediate termination of services without refund, compensation, credit, or liability on the part of INSIDX.

Nothing contained in this Policy shall limit any rights, remedies, protections, defenses, enforcement actions, suspension rights, termination rights, indemnification rights, or legal remedies available to INSIDX under applicable agreements, applicable law, provider requirements, or other policies.

The Customer remains fully responsible for all consequences, liabilities, claims, losses, damages, investigations, penalties, costs, and obligations arising from violations of this Policy or the Customer’s use of the Services.