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Keeping your business email at IDX with a Shopify store

Your website moves to Shopify; your mailboxes stay exactly where they are.

Shopify hosts your store, not your mailboxes. Your email keeps working at IDX as long as its records stay in place.

  • Point the domain to Shopify with only the A and CNAME records. See Connecting your IDX domain to Shopify.
  • Leave the MX records and the email-related TXT records (SPF, DKIM, DMARC) unchanged.
  • Keep using your mailboxes in webmail, Outlook or on your phone as before.

Sending store emails from your domain

In Shopify, go to Settings → Notifications and set the sender email to your business address. Shopify then asks you to add DNS records to authenticate your domain; add them in your IDX DNS so store emails reach inboxes.