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Signing in to your account

How to sign in, and what to do when it doesn't work.

On this page

Steps

  1. Go to the sign-in page, or click Sign in at the top of insidx.com.
  2. Enter the email address you registered with and your password.
  3. Click Login.

If you can't sign in

  • Wrong password? Use Forgot password to set a new one.
  • Not sure which email you used? Search your inbox for emails from IDX, such as invoices or the welcome email; the address they were sent to is your account email.
  • Too many attempts? After several failed tries, sign-in is blocked for a while to protect your account. Wait, then try again with the right password or reset it.
  • Still stuck? Contact support from the email address on the account, so we can confirm it's you.

Signing in on a shared computer? Click Logout when you finish, and don't let the browser save your password.