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Receiving your server details

Your server's IP, username and password arrive in a support ticket.

On this page

When your VPS or dedicated server is ready, our system opens a support ticket in your account containing its details:

  • the server's IP address,
  • the username (root on Linux, Administrator on Windows),
  • the initial password.

Finding the ticket

  1. Sign in to the client area.
  2. Open Support → My tickets and open the ticket for your server.

Then

  1. Connect to the server: with SSH on Linux or with Remote Desktop on Windows.
  2. Change the password straight away.
  3. Follow First steps with a new server.
  4. Open IDX Panel from the server's service page to manage power, console, firewall and more. See Opening IDX Panel.

Keep the details private and delete them from anywhere insecure once saved in a password manager.

Related articles

NextConnecting to a Linux server with SSH

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