Resetting a forgotten password
Get a reset link by email and choose a new password.
On this page
Steps
- Open the sign-in page and click Forgot password?.
- Enter the email address on your account and submit.
- Open the email we send you and click the reset link.
- Choose a new password, type it again and save.
- Sign in with the new password.
The reset link works once and expires after a while. If it has expired, request a new one.
The email didn't arrive
- Wait a few minutes, then check Spam or Junk.
- Make sure you typed the email address you registered with.
- Add IDX to your contacts so future emails land in your inbox.
- Still nothing? Contact support.
This resets your client-area password only. To reset the password of a server, see Resetting a server password. To reset a cPanel or email password, see the cPanel and email sections.