Knowledge base
Search every guide
Your account, buying & billing
Getting started with IDX
Your first steps: the client area, your account and your first order.
- 01
What is the client area?
The one place where you order, pay, manage services and talk to support.
- 02
Creating your IDX account
Sign up in a few minutes: the fields, the currency and a strong password.
- 03
Signing in to your account
How to sign in, and what to do when it doesn't work.
- 04
Resetting a forgotten password
Get a reset link by email and choose a new password.
- 05
Your first order, step by step
From choosing a plan to having a live service.
- 06
A tour of the client area
Where to find your services, invoices, domains and tickets.
- 07
Managing a service from the client area
Open cPanel, IDX Panel or webmail, change passwords, upgrade or cancel.
- 08
Just bought hosting: what to do next
A ten-minute checklist from welcome email to a live site.
- 09
Just bought a VPS or dedicated server: what to do next
From the delivery ticket to a secured, monitored server.
- 10
Just registered a domain: what to do next
Point it, protect it and put it to work.
Need a hand?
Can't find what you're looking for?
Reach us the way that suits you; our team is happy to help.