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What to send for an online store

Products, payments, shipping and the rest of what a store needs.

On this page

Everything in the website checklist, plus:

Products

  • Roughly how many products, and how many categories.
  • Do products have options (sizes, colours) with their own prices or stock?
  • Physical products, digital downloads, services or bookings?
  • Will you send a product list (for example an Excel sheet) with names, prices and photos?

Selling

  • Countries and currency you sell in.
  • Payment methods: cash on delivery, cards, wallets, bank transfer. Do you already have an account with a payment gateway?
  • Shipping: areas you deliver to, how you price shipping, the courier company you use.
  • Taxes: do your prices include VAT?

Customers and orders

  • Customer accounts, wish lists, coupons, loyalty points?
  • Who manages orders, and do they need specific permissions?
  • Order and shipping emails, SMS or WhatsApp notifications?

Platform

Not sure whether WooCommerce or Shopify suits you? See Shopify or WooCommerce, or let us recommend.