Legal
Legal documents
The terms, policies and agreements that govern INSIDX services.
Binding version: English
Essentials
Policies
- Acceptable Use PolicyWhat may and may not be done with INSIDX services, networks and infrastructure.Effective Jan 2025
- Refund & Cancellation PolicyRefunds, cancellations, credits, renewals and payment disputes.Effective Jan 2025
- Service Level Agreement (SLA)Availability objectives, support response times, maintenance and service credits.Effective Jan 2025
- Security & Compliance StatementINSIDX's security posture, infrastructure model and compliance alignment.
Service agreements
- Domain Registration AgreementRegistration, renewal, transfer and WHOIS terms for domain names, including .EG.Effective Jan 2025
- Hosting Services AgreementProvisioning, fair use, backups, email limits and support for hosting services.Effective Jan 2025
- Website Design & Development AgreementScope, ownership, timelines, changes and acceptance for website projects.Effective Jan 2025
Legal enquiries: legal@insidx.com