اتفاقية تسجيل النطاقات

This Domain Registration Agreement (“Agreement”) governs all domain name registration, renewal, transfer, DNS management, and related services provided by INSIDX For Data Exchange LLC (“INSIDX”).

By ordering, registering, renewing, transferring, managing, or using any domain-related service through INSIDX, the Customer acknowledges that they have read, understood, and agreed to be legally bound by this Agreement, together with the General Terms & Conditions and any applicable policies.

This Agreement applies to all domain extensions, including but not limited to generic top-level domains (gTLDs), country-code top-level domains (ccTLDs), and Egyptian domain extensions such as .EG and .COM.EG.

1. Scope of Domain Services

INSIDX may provide domain-related services including, but not limited to:

• Domain name registration;
• Domain name renewal;
• Domain name transfer;
• DNS management;
• Nameserver management;
• WHOIS and registration data management;
• Domain administration assistance;
• Domain-related technical support;
• Domain-related consulting services.

Certain domain services may be provided directly by INSIDX, while others may be supplied through registrars, registries, resellers, or other third-party providers.

INSIDX acts solely as an independent technology service provider and does not operate any domain registry unless expressly stated otherwise in writing.

2. Customer Authorization

By submitting a domain registration, renewal, transfer, modification, or management request, the Customer expressly authorizes INSIDX to act on the Customer’s behalf for the purpose of processing, administering, managing, supporting, renewing, transferring, or maintaining the requested domain-related services.

Such authorization is strictly limited to administrative and technical activities necessary to provide the requested services and shall not be interpreted as granting ownership of the domain name to INSIDX.

The Customer acknowledges that INSIDX may communicate with registrars, registries, registration authorities, certificate providers, and other service providers as necessary to process domain-related requests on behalf of the Customer.

3. Domain Ownership

The registered domain holder (Registrant) shall remain the sole legal owner of the domain name, subject to the policies and requirements of the applicable registrar, registry, and governing authority.

The Customer acknowledges that payment of fees to INSIDX does not transfer ownership of the domain name to INSIDX and does not create any ownership interest for INSIDX in the domain.

Administrative access, DNS management, billing management, technical support, or any other operational assistance provided by INSIDX shall not be interpreted as ownership of the domain by INSIDX.

INSIDX shall not claim ownership of any domain name solely because INSIDX assisted in registration, renewal, transfer, DNS management, billing, administration, or technical support activities.

4. Registration Requirements

The Customer is solely responsible for providing complete, accurate, current, and verifiable information for any domain registration, renewal, transfer, modification, or related request.

The Customer represents and warrants that all information submitted in connection with a domain name, including registrant information, administrative contact information, technical contact information, billing information, supporting documentation, and eligibility information, is accurate, complete, and lawful.

The Customer shall promptly update any registration information that becomes inaccurate, incomplete, outdated, or misleading.

INSIDX may request identification documents, business registration documents, authorization letters, trademark documents, proof of eligibility, proof of ownership, or any other supporting documentation required by applicable registrars, registries, registration authorities, governmental authorities, or third-party providers.

The Customer acknowledges that failure to provide accurate information or required documentation may result in:

• Rejection of the registration request;
• Suspension of the domain name;
• Cancellation of the domain name;
• Transfer restrictions;
• Verification failures;
• Regulatory actions;
• Other actions required by the applicable authority or provider.

For domain extensions subject to special eligibility requirements, residency requirements, business requirements, trademark requirements, governmental requirements, or other registration conditions, the Customer shall be solely responsible for satisfying such requirements.

For Egyptian domain names (.EG, .COM.EG, and related extensions), the Customer acknowledges that registration may require additional documentation, approvals, verification procedures, eligibility requirements, or administrative reviews imposed by the applicable registration authority.

INSIDX may assist the Customer in preparing, reviewing, submitting, or managing registration-related documentation; however, INSIDX does not guarantee approval, registration, renewal, transfer, acceptance, eligibility determination, or continued registration of any domain name.

The Customer acknowledges that all registration decisions remain solely subject to the policies, requirements, technical procedures, administrative reviews, and decisions of the applicable registrar, registry, registration authority, or competent authority.

The Customer shall be solely responsible for ensuring that the requested domain name does not infringe any trademark, trade name, intellectual property right, contractual right, legal restriction, or other right of any third party.

INSIDX shall have no obligation to verify the legal availability, trademark status, ownership rights, commercial use rights, or regulatory compliance of any requested domain name.

The Customer assumes full responsibility for any consequences arising from inaccurate registration information, eligibility failures, documentation deficiencies, trademark disputes, ownership disputes, or violations of applicable registration requirements.

5. Domain Renewals

The Customer is solely responsible for ensuring that all domain names are renewed prior to their expiration dates. INSIDX may, but shall not be obligated to, provide renewal reminders, expiration notices, billing notifications, invoices, account alerts, or other communications relating to domain renewals. The Customer acknowledges that failure to receive any reminder, invoice, email, notification, SMS, support message, or other communication shall not relieve the Customer of the responsibility to monitor and renew domain names before expiration. Domain renewal requests shall be subject to:

• Payment of all applicable renewal fees;
• Compliance with registrar and registry requirements;
• Applicable renewal deadlines;
• Verification requirements;
• Technical requirements imposed by the applicable provider.

The Customer acknowledges that expired domain names may become subject to:

• Suspension;
• Redemption fees;
• Recovery fees;
• Transfer restrictions;
• Additional administrative requirements;
• Deletion;
• Re-registration by third parties;
• Permanent loss of the domain name.

INSIDX does not guarantee the successful renewal, recovery, restoration, redemption, or continued availability of any domain name after its expiration date.

Where automatic renewal services are offered, the Customer remains solely responsible for maintaining valid payment methods, accurate billing information, and sufficient funds to process renewal transactions.

INSIDX shall not be liable for any loss, damage, interruption of business, loss of revenue, loss of customers, loss of email services, loss of website functionality, loss of data, reputational damage, or any other consequence resulting from:

• Failure to renew a domain name;
• Failed payment transactions;
• Expired payment methods;
• Registrar actions;
• Registry actions;
• Third-party provider actions;
• Customer inaction;
• Customer failure to maintain accurate contact information.

The Customer acknowledges that renewal pricing may change from time to time due to changes imposed by registrars, registries, currency fluctuations, taxes, governmental fees, provider pricing adjustments, or other factors beyond the reasonable control of INSIDX. All renewal requests remain subject to acceptance, availability, and processing by the applicable registrar, registry, or registration authority.

6. Domain Transfers

The Customer may request the transfer of a domain name to or from INSIDX, subject to the requirements, policies, procedures, technical restrictions, and approval processes of the applicable registrar, registry, registration authority, and third-party provider.

The Customer is solely responsible for ensuring that all transfer requirements have been satisfied prior to submitting a transfer request, including but not limited to:

• Providing accurate transfer information;
• Providing valid authorization codes (EPP/Auth Codes) where applicable;
• Unlocking the domain name where required;
• Completing any required verification procedures;
• Paying all applicable transfer fees;
• Complying with registrar and registry transfer policies.

The Customer acknowledges that transfer requests may be delayed, denied, rejected, canceled, suspended, or restricted due to:

• Registrar policies;
• Registry policies;
• Lock status restrictions;
• Incomplete information;
• Verification failures;
• Ownership disputes;
• Fraud prevention measures;
• Court orders;
• Regulatory requirements;
• Technical limitations;
• Third-party provider decisions.

INSIDX may assist the Customer in preparing, submitting, tracking, managing, or supporting transfer requests; however, INSIDX does not guarantee the successful completion, approval, acceptance, timing, or outcome of any transfer request.

The Customer acknowledges that domain transfer timelines vary depending upon the applicable registrar, registry, registration authority, technical requirements, verification processes, and other factors beyond the reasonable control of INSIDX.

INSIDX shall not be liable for any delay, rejection, suspension, cancellation, failed transfer, loss of registration opportunity, interruption of services, loss of business, loss of revenue, loss of email services, loss of website functionality, or other damages arising from any domain transfer request.

Where a domain transfer is initiated away from INSIDX, the Customer remains responsible for all outstanding invoices, fees, charges, obligations, or liabilities incurred prior to completion of the transfer.

INSIDX reserves the right to deny, delay, suspend, or refuse to process a transfer request where:

• Outstanding balances remain unpaid;
• Fraud is suspected;
• Verification requirements have not been satisfied;
• Legal disputes exist;
• Court orders exist;
• Regulatory requirements apply;
• Transfer restrictions imposed by the applicable registrar, registry, or authority remain in effect.

The Customer acknowledges that completion of a transfer request does not affect the applicability of any prior obligations, liabilities, indemnification obligations, payment obligations, or legal responsibilities arising before the transfer date.

All transfer requests remain subject to the final approval, processing, and technical implementation of the applicable registrar, registry, registration authority, or third-party provider.

7. WHOIS and Registration Data

The Customer is solely responsible for ensuring that all registration data, contact information, ownership information, administrative information, technical information, billing information, and other domain-related records provided in connection with a domain name are accurate, complete, current, and maintained throughout the registration period.

The Customer shall promptly update any registration information that becomes inaccurate, incomplete, outdated, misleading, or no longer valid.

The Customer acknowledges that registrars, registries, registration authorities, governmental authorities, dispute resolution providers, and other authorized entities may require access to registration information in accordance with applicable laws, regulations, policies, and operational requirements.

INSIDX may collect, process, store, update, transmit, verify, or disclose registration data where reasonably necessary to:

• Register a domain name;
• Renew a domain name;
• Transfer a domain name;
• Verify ownership;
• Satisfy registrar or registry requirements;
• Respond to legal requests;
• Respond to abuse reports;
• Investigate fraud;
• Investigate security incidents;
• Comply with applicable laws and regulations;
• Enforce these Terms and related policies.

The Customer acknowledges that registration information may be processed by third-party registrars, registries, registration authorities, verification providers, dispute resolution providers, governmental authorities, and other service providers involved in domain administration.

Where WHOIS, RDAP, registration directory services, ownership verification systems, or other public registration systems are applicable, certain registration information may be published, disclosed, processed, restricted, redacted, or otherwise handled in accordance with applicable registrar, registry, governmental, privacy, and regulatory requirements.

INSIDX does not guarantee the availability, accuracy, privacy, publication, redaction, accessibility, retention, or functionality of any WHOIS, RDAP, registration directory, ownership verification, or domain information service.

The Customer acknowledges that inaccurate, false, misleading, incomplete, unverifiable, or outdated registration information may result in:

• Registration rejection;
• Registration suspension;
• Domain suspension;
• Domain cancellation;
• Transfer restrictions;
• Verification failures;
• Compliance actions;
• Registrar actions;
• Registry actions;
• Other actions imposed by the applicable authority.

INSIDX shall not be liable for any suspension, cancellation, transfer restriction, ownership dispute, verification failure, disclosure, publication, redaction, privacy limitation, or other consequence resulting from registration data requirements imposed by registrars, registries, registration authorities, governmental authorities, or applicable law.

The Customer authorizes INSIDX to communicate with registrars, registries, registration authorities, verification providers, dispute resolution providers, governmental authorities, and other authorized entities regarding registration data where reasonably necessary to administer domain-related services.

All registration data remains subject to the applicable Privacy Policy, registrar policies, registry requirements, registration authority requirements, and applicable laws and regulations.

8. Egyptian Domain Names (.EG Domains)

The Customer acknowledges that Egyptian domain names, including but not limited to .EG, .COM.EG, .NET.EG, .ORG.EG, and any other Egyptian domain extensions, may be subject to special registration requirements, eligibility requirements, documentation requirements, verification procedures, regulatory requirements, administrative reviews, and approval processes imposed by the applicable registration authority or competent authority.

INSIDX may assist Customers in preparing, reviewing, submitting, managing, tracking, or supporting domain registration requests and related documentation for Egyptian domain names; however, INSIDX does not operate, control, own, administer, or represent the applicable Egyptian domain registry, registration authority, governmental authority, or approval authority.

The Customer expressly authorizes INSIDX to communicate with registration authorities, registrars, governmental entities, and other authorized parties solely for the purpose of facilitating domain-related requests on the Customer’s behalf.

The Customer acknowledges that INSIDX acts solely as an independent technology service provider and administrative facilitator and does not guarantee:

• Registration approval;
• Registration acceptance;
• Registration eligibility;
• Domain availability;
• Domain renewal approval;
• Domain transfer approval;
• Continued registration;
• Continued availability;
• Processing timelines;
• Decisions made by the applicable authority.

All registration, approval, rejection, suspension, cancellation, renewal, transfer, ownership verification, eligibility verification, compliance review, documentation review, and administrative decisions relating to Egyptian domain names remain solely within the authority of the applicable registry, registrar, registration authority, governmental authority, or competent authority.

The Customer shall be solely responsible for:

• Providing accurate information;
• Providing complete documentation;
• Maintaining eligibility requirements;
• Maintaining ownership rights;
• Maintaining trademark rights where applicable;
• Complying with all applicable registration requirements;
• Complying with all applicable laws and regulations.

INSIDX shall not be liable for any delay, rejection, refusal, suspension, cancellation, transfer restriction, ownership dispute, eligibility dispute, documentation dispute, regulatory action, administrative action, or other decision relating to an Egyptian domain name that is made by any registrar, registry, registration authority, governmental authority, or competent authority.

The Customer acknowledges that registration requirements, documentation requirements, eligibility requirements, fees, processing procedures, administrative procedures, and technical requirements for Egyptian domain names may change at any time without notice as determined by the applicable authority.

Any assistance provided by INSIDX in connection with Egyptian domain names shall be performed on a reasonable-effort basis and shall not be interpreted as a guarantee of approval, registration, renewal, transfer, ownership rights, or continued operation of the requested domain name.

Nothing in this Agreement shall be interpreted as granting INSIDX any ownership rights, registration authority powers, governmental authority powers, approval authority powers, or exclusive rights relating to any Egyptian domain name.

9. Third-Party Registrars and Registries

The Customer acknowledges and agrees that domain name registrations, renewals, transfers, DNS services, registration records, WHOIS/RDAP services, and other domain-related services may be provided, processed, administered, or governed by third-party registrars, registries, registration authorities, resellers, or other service providers.

INSIDX may utilize one or more third-party registrars, registries, registration authorities, resellers, or service providers to facilitate domain-related services on behalf of the Customer.

The Customer acknowledges that all domain-related services remain subject to:

• Registrar policies;
• Registry policies;
• Registration authority requirements;
• Technical requirements;
• Verification requirements;
• Eligibility requirements;
• Dispute resolution procedures;
• Applicable laws and regulations;
• Operational decisions made by the applicable provider.

The Customer agrees to comply with all applicable registrar, registry, and registration authority policies that govern the requested domain name.

INSIDX may require the Customer to accept, acknowledge, comply with, or become bound by additional registrar, registry, registration authority, or provider-specific agreements where required.

The Customer acknowledges that registrars, registries, and registration authorities may:

• Reject registrations;
• Reject renewals;
• Reject transfers;
• Suspend domains;
• Cancel domains;
• Modify registration requirements;
• Request verification;
• Request documentation;
• Restrict services;
• Impose technical limitations;
• Enforce compliance requirements.

INSIDX shall not be responsible for any action, omission, decision, delay, suspension, cancellation, transfer restriction, pricing change, policy change, service interruption, technical limitation, or other event resulting from the actions or decisions of any registrar, registry, registration authority, or third-party provider.

The Customer acknowledges that domain pricing, renewal fees, transfer fees, redemption fees, restoration fees, verification requirements, eligibility requirements, and operational procedures may change at any time due to changes imposed by third-party providers.

INSIDX does not guarantee the continued availability, registration, renewal, transferability, pricing, operation, or maintenance of any domain name that depends upon a third-party registrar, registry, registration authority, or service provider.

Where a registrar, registry, registration authority, governmental authority, court, dispute resolution provider, or other competent authority requires action relating to a domain name, INSIDX may comply with such requirement without liability to the Customer.

The Customer acknowledges that certain domain disputes, ownership disputes, transfer disputes, trademark disputes, UDRP proceedings, court proceedings, regulatory actions, or compliance actions may be administered directly by the applicable registrar, registry, registration authority, dispute resolution provider, or competent authority.

INSIDX acts solely as an independent technology service provider and administrative intermediary and shall not be liable for the decisions, actions, requirements, approvals, rejections, delays, or policies of any registrar, registry, registration authority, or third-party provider.

10. Domain Suspension and Cancellation

INSIDX reserves the right to suspend, restrict, lock, disable, cancel, refuse to renew, refuse to transfer, or otherwise limit domain-related services where reasonably necessary to comply with legal, regulatory, contractual, operational, security, registrar, registry, or registration authority requirements.

A domain name may be suspended, restricted, canceled, or otherwise affected for reasons including, but not limited to:

• Non-payment of applicable fees;
• Violation of this Agreement;
• Violation of the General Terms & Conditions;
• Violation of applicable registrar or registry policies;
• Inaccurate, false, incomplete, misleading, or unverifiable registration information;
• Failure to satisfy eligibility requirements;
• Failure to provide required documentation;
• Fraudulent activities;
• Abuse complaints;
• Phishing activities;
• Malware distribution;
• Spam activities;
• Intellectual property infringement;
• Trademark disputes;
• Copyright disputes;
• UDRP proceedings;
• Court orders;
• Governmental directives;
• Regulatory actions;
• Security incidents;
• Registrar actions;
• Registry actions;
• Registration authority actions;
• Any activity deemed unlawful or harmful.

The Customer acknowledges that registrars, registries, registration authorities, governmental authorities, dispute resolution providers, courts, and other competent authorities may independently suspend, restrict, transfer, lock, cancel, or otherwise affect a domain name in accordance with their applicable policies and procedures.

INSIDX may comply with any request, directive, order, notice, policy requirement, dispute resolution decision, regulatory requirement, or legal obligation relating to a domain name without liability to the Customer.

Where reasonably possible, INSIDX may attempt to notify the Customer before taking action; however, INSIDX shall not be obligated to provide prior notice where immediate action is required by law, policy, security requirements, abuse prevention measures, registrar requirements, registry requirements, or other operational necessities.

The Customer remains responsible for all fees, charges, obligations, liabilities, and responsibilities associated with a domain name regardless of any suspension, restriction, lock, cancellation, transfer hold, or other administrative action.

INSIDX shall not be liable for any loss of business, loss of revenue, loss of customers, loss of email services, loss of website functionality, loss of data, reputational damage, interruption of operations, or any other damages arising from the suspension, restriction, cancellation, transfer, lock, deletion, or modification of a domain name by a registrar, registry, registration authority, governmental authority, dispute resolution provider, court, or other competent authority.

The Customer acknowledges that certain domain names may be permanently deleted, become unavailable, be transferred to another party, enter redemption periods, incur additional fees, or become subject to other restrictions following suspension, expiration, cancellation, or administrative action.

Nothing in this Agreement shall obligate INSIDX to maintain, restore, recover, redeem, renew, transfer, or preserve any domain name where such action is not reasonably possible or is prohibited by the applicable registrar, registry, registration authority, provider policy, legal requirement, or competent authority decision.

11. Domain Disputes and Trademark Claims

The Customer acknowledges and agrees that INSIDX is not responsible for determining the legal ownership, entitlement, trademark rights, intellectual property rights, commercial rights, or lawful use of any domain name.

The Customer is solely responsible for ensuring that any requested domain name, registration, renewal, transfer, use, publication, or operation does not infringe upon the rights of any third party, including but not limited to trademark rights, trade name rights, copyright rights, intellectual property rights, contractual rights, privacy rights, publicity rights, or other legal rights.

INSIDX does not conduct trademark searches, legal reviews, ownership investigations, intellectual property assessments, or legal availability determinations for any domain name.

The Customer acknowledges that domain names may become subject to:

• Trademark disputes;
• Ownership disputes;
• UDRP proceedings;
• URS proceedings;
• Court proceedings;
• Arbitration proceedings;
• Regulatory investigations;
• Administrative proceedings;
• Registry compliance actions;
• Registrar compliance actions;
• Governmental actions.

The Customer agrees that any dispute relating to a domain name, including ownership disputes, trademark disputes, transfer disputes, registration disputes, renewal disputes, eligibility disputes, intellectual property disputes, or similar claims, shall be resolved directly between the affected parties and the applicable registrar, registry, dispute resolution provider, court, arbitration body, governmental authority, or competent authority.

INSIDX shall have no obligation to investigate, mediate, arbitrate, resolve, determine, or adjudicate any dispute relating to a domain name.

Where INSIDX receives a complaint, dispute notice, legal request, cease-and-desist notice, trademark claim, court order, arbitration order, UDRP decision, governmental request, registrar instruction, registry instruction, or other notice relating to a domain name, INSIDX may take any action reasonably necessary to comply with applicable requirements, including:

• Locking a domain name;
• Restricting modifications;
• Suspending services;
• Providing registration information where legally required;
• Cooperating with investigations;
• Complying with dispute resolution decisions;
• Complying with court orders;
• Complying with registrar or registry instructions.

The Customer agrees to fully cooperate with any investigation, verification process, dispute proceeding, arbitration proceeding, court proceeding, registrar review, registry review, or regulatory inquiry relating to a domain name.

The Customer shall indemnify, defend, and hold harmless INSIDX from and against any claims, disputes, proceedings, investigations, liabilities, damages, losses, penalties, costs, expenses, legal fees, or settlements arising from:

• Domain ownership disputes;
• Trademark claims;
• Intellectual property claims;
• Registration disputes;
• Transfer disputes;
• Renewal disputes;
• Domain usage disputes;
• Customer-provided information;
• Customer activities relating to a domain name.

INSIDX shall not be liable for any suspension, transfer, cancellation, lock, restriction, loss, deletion, modification, dispute outcome, or other action affecting a domain name arising from any trademark claim, ownership dispute, legal proceeding, arbitration proceeding, registrar action, registry action, dispute resolution decision, governmental action, or competent authority decision.

The Customer acknowledges that the registration or use of a domain name does not guarantee ownership rights, trademark rights, intellectual property rights, commercial rights, or protection against third-party claims.

12. Limitation of Liability

To the maximum extent permitted by applicable law, INSIDX shall not be liable for any direct, indirect, incidental, consequential, special, punitive, exemplary, or economic damages arising out of or relating to:

• Domain registrations;
• Domain renewals;
• Domain transfers;
• Domain suspensions;
• Domain cancellations;
• Domain disputes;
• Trademark claims;
• UDRP or other dispute resolution proceedings;
• Registrar actions;
• Registry actions;
• Registration authority actions;
• Verification requirements;
• Documentation requirements;
• Third-party provider actions or omissions.

INSIDX does not guarantee:

• Domain availability;
• Successful registration;
• Successful renewal;
• Successful transfer;
• Continued registration;
• Continued availability;
• Protection against disputes;
• Protection against third-party claims;
• Any specific outcome relating to a domain name.

The Customer acknowledges that domain-related services depend upon registrars, registries, registration authorities, governmental authorities, dispute resolution providers, and other third parties whose actions and decisions are beyond the reasonable control of INSIDX.

Without limiting any provisions contained in the General Terms & Conditions, INSIDX shall not be liable for any loss of profits, loss of revenue, loss of business, loss of customers, loss of goodwill, loss of opportunities, loss of data, interruption of operations, reputational damage, or other losses arising from any domain-related service.

The Limitation of Liability provisions contained in the General Terms & Conditions are incorporated into this Agreement by reference and shall apply fully to all domain-related services provided by INSIDX.

In the event of any conflict between this Section and the General Terms & Conditions, the provision providing the greatest protection to INSIDX shall apply to the maximum extent permitted by applicable law.

13. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt.

The Governing Law and Jurisdiction provisions contained in the INSIDX General Terms & Conditions are incorporated into this Agreement by reference and shall apply fully to this Agreement and all domain-related services provided by INSIDX.

Any dispute, claim, controversy, proceeding, or matter arising out of or relating to domain registrations, renewals, transfers, ownership, administration, DNS services, registration data, domain disputes, trademark claims, or any other domain-related service shall be subject to the jurisdiction and dispute resolution provisions set forth in the General Terms & Conditions.

Nothing in this Agreement shall limit the right of INSIDX, any registrar, registry, registration authority, dispute resolution provider, governmental authority, or competent authority to take actions permitted under applicable laws, regulations, registry policies, registrar agreements, dispute resolution procedures, court orders, or administrative requirements.

The Customer acknowledges that certain domain-related disputes may be subject to registrar policies, registry policies, UDRP proceedings, URS proceedings, arbitration proceedings, administrative proceedings, court proceedings, governmental actions, or other dispute resolution mechanisms established by the applicable authority or provider.

14. Contact Information

For questions, notices, legal inquiries, domain registration matters, domain renewals, domain transfers, ownership verification requests, dispute-related matters, compliance inquiries, trademark claims, abuse reports, or other domain-related issues, Customers may contact INSIDX using the following details:

INSIDX For Data Exchange LLC

Address: 12 Nehro St, Merryland, Cairo, Egypt Phone: +20 100 198 4400 Email: legal@insidx.com Website: https://insidx.com

Customer Portal: https://my.insidx.com

INSIDX may communicate with the Customer regarding domain-related services through email, support tickets, the customer portal, telephone, SMS, messaging applications, registrar communications, registry communications, or other communication methods reasonably deemed appropriate.

The Customer is solely responsible for maintaining accurate and current contact information at all times.

INSIDX shall not be responsible for any missed notices, transfer requests, renewal notices, verification requests, dispute notifications, registrar communications, registry communications, legal notices, or other communications resulting from inaccurate, outdated, inaccessible, blocked, filtered, disabled, or otherwise unavailable Customer contact information.

Any notice, communication, approval request, verification request, transfer notice, renewal notice, dispute notice, compliance notice, legal communication, or other correspondence transmitted by INSIDX to the Customer’s registered contact information shall be deemed delivered and legally effective upon transmission.

The Contact Information provisions contained in the General Terms & Conditions shall apply to this Agreement to the extent not inconsistent with the terms of this Agreement.