Web design agencies, developers and IT consultants often end up hosting their clients' sites anyway. Reseller hosting turns that into a structured business: you get a pool of resources and a management panel, create separate accounts for each client, and sell them under your own brand.
How it works
- You manage client accounts through WHM; each client gets their own cPanel.
- Each account is isolated, with its own files, databases, email and limits.
- White-label branding and your own nameservers mean clients see your company, not the provider.
- The provider runs the servers, network, hardware and core software.
What you need beyond the hosting
- Clear packages: a few plans with simple limits that match what your clients actually need.
- Billing: invoicing, renewals and payment collection, ideally automated.
- Support: who answers when a client's email stops or a site goes down, and how fast?
- Domains: most clients will need a domain registered or renewed alongside hosting.
- Backups: decide what you promise and make sure it is really in place.
- Terms of service and an acceptable use policy, so you can act against abusive accounts.
Pricing sensibly
Do not compete on price alone. Clients of an agency value the relationship: someone who understands their website, fixes problems and advises them. Bundle hosting with maintenance, updates or support hours, and price for the value, not just the disk space.
Growing without pain
- Track resource use per account, and move heavy sites to a VPS before they slow down everyone else.
- Keep a list of every client's domains, renewal dates and contacts.
- Document your setup so someone else can help when you are away.
How IDX helps
IDX Reseller Hosting plans come with WHM and cPanel, white-label branding and white-label nameservers, NVMe storage, unlimited databases and email accounts, free SSL certificates, Imunify360 and the Softaculous installer. Plans range from 5 to 100 cPanel accounts, so you can start small and grow, and move larger clients to IDX VPS or dedicated servers when they need it.
IDX on digital infrastructure
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